Welcome to FLOWS Answers

FLOWS Answers is a free online advice service for women in England and Wales.

Lawyers from the Rights of Women team will read the information you send. The lawyer will write back to you, giving you information on the law and advising you on your legal options.

If you have already sent us a question, and have not received an answer, please check your email and spam folders. The title of the email we send you will be "Your FLOWS Answers question"

What can we help with?

We provide advice on the following areas of law:

  • Criminal law, including:
    • sexual violence
    • domestic violence
    • harassment and stalking
    • reporting offences to the police and the criminal justice system
    • options when an abuser is not prosecuted
    • complaining about the police or Crown Prosecution Service
    • criminal injuries compensation

If you need advice on family law, immigration and asylum matters or employment matters, please see our website for how to get help.

If you need legal advice in any other areas of the law, please contact your local Citizens Advice Bureau.

We are not able to appear in court, draft letters, make phone calls or fill in forms on your behalf – but we can provide information and guidance about these things.

Before we get started, we have a few simple questions to make sure FLOWS Answers is the right option for you.

The FLOWS Answers service is currently open.

It may sometimes become necessary to pause the FLOWS Answers service to ensure we can manage demand. If this happens, you will see a notice below. We will always re-open the service as soon as possible. If the service is paused, please keep checking back. Remember you can also call our criminal law advice line on 020 7251 6577. Alternatively, you can contact the National Domestic Abuse Helpline on 0808 2000 247 or the 24/7 Rape and Sexual Abuse Support Line on 0808 500 2222. You can also contact Welsh Women’s Aid on 0808 80 10 800.